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The new economy's main impact is an ever-increasing transparency in the interactions between an enterprise's stakeholders: its workforce, customers and suppliers. At OutSourcingIT we focus on the fundamental changes in every aspect of these interactions. Though many of the much-hyped eBusiness startups are not living up to their promises, their influence is here to stay.

Increasingly interconnected customers, suppliers and workforce are creating new and smarter markets. Such markets impose new requirements for dynamically managed relationships, enhanced participation and even the creation of networked communities. eBusiness solutions help clients to transform their enterprises into eCommunities through an innovative 'consult, build and run' approach.

Our eBusiness Strategy consulting approach delivers a comprehensive eStrategy that is aligned with clients' overall business strategy - including business models, channel choices, eProjects, and Roadmaps. Once our eBusiness Solutions have been implemented, we can work with clients to determine the next steps, such as a knowledge management program or further collaborations for even more positive results.

The solutions have been built to address the specific needs of two communities - Customers, and the Workplace:

-Customer Communities: Customer Communities addresses both Business to Business and Business to Consumer opportunities covering CRM, Customer Portals, eCommerce, mCommerce, SIPS secure payments, Sales Force Automation and decision support systems. The underlying technology includes the innovative use of many types of networks and communications devices such as interactive television, Personal Computers, telephone, ACDs, fax, pagers, and mobile products such as PDA's. This, combined with packaged solutions such as eSec, World Pay and those developed with our business partners provides an exceptional portfolio of business options from which our customers can choose.

-Workforce Communities: Workforce Communities address the needs of the Enterprise in developing and leveraging their most valuable asset - people. Providing WEB enabled solutions, not only increases the individual productivity of employees, but can bring about significant changes in the way the Enterprise performs as a whole. Solutions include eWorkplace, Workforce Portals, Workflow Management, Collaborative Working, and Document Management.

At the heart of our eBusiness offering is a range of solutions called Enterprise Intelligence. This is the driving force behind the necessary business integration of the Enterprise and its communities. It includes eStrategy, Collaborative Knowledge Management, Data Warehousing, Enterprise Application Integration, and Enabling Technologies as cornerstone services that truly link businesses together. This is not just systems integration but Business Integration!


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